At We Love You, we lovingly promise our cherished customers one of the most delightful, love-filled, and hassle-free online shopping experiences. We lovingly take care of every detail to ensure your delivery reaches you safely, smoothly, and with all the love it deserves.

What is the delivery time period?

We lovingly deliver:
• Within India: 4–7 working days
• Internationally: 10–15 working days
Delivery times may lovingly vary depending on the shipping address and its accessibility.Rest assured-we always ship with love and care.

Do you apply any shipping charges?

Within India, We Love You lovingly offers Free Shipping on all orders - because we love giving you more love with no extra cost.

How do I track my order with love?

Once your beautiful order is shipped with love:
✓ You will receive a shipping confirmation SMS
✓ You will receive a love-filled confirmation email
✓ Both will include tracking details so you can lovingly follow your shipment every step of the way
Orders are lovingly processed and shipped within 1–2 business days.
If you face any tracking issues, please share your concern with love at:
info@weloveyou.in

How do I know if my package has shipped and is on its way?

After placing your loved-filled order:
1. You will receive an automatic confirmation email.
2. Once your order is packed with love and ready to leave our distribution center, you will receive another shipping confirmation email.
Please note:
A shipping confirmation doesn’t always mean the carrier has picked up the package yet. With love, we recommend using the carrier’s tracking tools to check when your package is officially in transit.
Please allow 24–48 hours after ordering for tracking status to update with love.

My tracking info shows “delivered,” but I never received my love-filled package.

We understand how much love you put into your order—and how important it is to receive it!
If tracking shows “delivered” but you haven’t received it:
✓ Lovingly check around your home and neighbourhood
✓ Ask family members, roommates, or neighbours
✓ Check with your building’s property office or security
✓ Look for safe-drop locations where packages are often left with love
If you still aren’t able to find it, please contact us with love at:
info@weloveyou.com
You may also request the shipping company for delivery proof or signature verification.

What happens if my order gets stuck or lost in the mail?

All orders from We Love You are shipped with insured shipping, because we love protecting your orders.
If your package gets:
✓ Stuck
✓ Returned
✓ Delayed
✓ Or lost
Don’t worry, our love has you covered.
We will lovingly send you a new package, with faster shipping and full tracking, whenever possible.
For refund and return details, please see our Return & Refund Policy, created with love.

❤️ Need More Help? We’re Here With Love

For any inquiries, concerns, or love-filled questions, reach out to us at:
info@weloveyou.in
Thank you for choosing We Love You.
Your happiness, comfort, and satisfaction mean the world to us, and we love serving you!